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to hold this Contract. Where we determine that you are no longer suitable to hold | to hold this Contract. Where we determine that you are no longer suitable to hold | ||
this Contract we shall terminate this Contract under the provisions in Clause 25. | this Contract we shall terminate this Contract under the provisions in Clause 25. | ||
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2.2 You shall ensure that neither you nor any of your Affiliates brings the legal aid | 2.2 You shall ensure that neither you nor any of your Affiliates brings the legal aid | ||
scheme into disrepute by engaging in any unprofessional or unlawful conduct | scheme into disrepute by engaging in any unprofessional or unlawful conduct | ||
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within the scope of the words “unprofessional or unlawful conduct” under this | within the scope of the words “unprofessional or unlawful conduct” under this | ||
Clause 2.2. | Clause 2.2. | ||
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Duty to act in good faith and obtaining value for money | Duty to act in good faith and obtaining value for money | ||
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2.3 In relation to this Contract, you and we will act in good faith. | 2.3 In relation to this Contract, you and we will act in good faith. | ||
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2.4 Without prejudice to more specific provisions of this Contract and to your | 2.4 Without prejudice to more specific provisions of this Contract and to your | ||
professional obligations in respect of Clients, you and we agree to work together | professional obligations in respect of Clients, you and we agree to work together | ||
in mutual trust and co-operation to achieve value for money. | in mutual trust and co-operation to achieve value for money. | ||
Communicating with each other | Communicating with each other | ||
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2.5 You must, subject to Clause 10.4, nominate a Contract Liaison Manager to liaise | 2.5 You must, subject to Clause 10.4, nominate a Contract Liaison Manager to liaise | ||
with us and we will nominate a Contract Manager to liaise with you about this | with us and we will nominate a Contract Manager to liaise with you about this | ||
Contract. You must notify us promptly and in any event within five Business Days | Contract. You must notify us promptly and in any event within five Business Days | ||
of any change in your Contract Liaison Manager. | of any change in your Contract Liaison Manager. | ||
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2.6 The Contract Liaison Manager and Contract Manager must be competent and have | 2.6 The Contract Liaison Manager and Contract Manager must be competent and have | ||
sufficient authority, to deal with issues that might be expected to arise in | sufficient authority, to deal with issues that might be expected to arise in | ||
connection with performance and payment under and compliance with this | connection with performance and payment under and compliance with this | ||
Contract. | Contract. | ||
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2.7 All communications under or in connection with this Contract (including between | 2.7 All communications under or in connection with this Contract (including between | ||
our personnel and your personnel) must be conducted in a polite and professional | our personnel and your personnel) must be conducted in a polite and professional | ||
manner. | manner. | ||
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2.8 Both parties agree that good communication between their personnel is key to the | 2.8 Both parties agree that good communication between their personnel is key to the | ||
effective operation of this Contract and agree to ensure that their personnel | effective operation of this Contract and agree to ensure that their personnel | ||
understand this and to provide relevant training if they consider it appropriate. | understand this and to provide relevant training if they consider it appropriate. | ||
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2.9 Both parties agree to investigate any complaints of breach of this Clause 2 by any | 2.9 Both parties agree to investigate any complaints of breach of this Clause 2 by any | ||
member of their personnel and to take appropriate action (including, where | member of their personnel and to take appropriate action (including, where | ||
appropriate, notifying the other party of the action taken). Where a complaint is | appropriate, notifying the other party of the action taken). Where a complaint is | ||
justified, “appropriate action” is within the discretion of the relevant party but | justified, “appropriate action” is within the discretion of the relevant party but | ||
- | February 2017 | + | might include requiring the person concerned to undergo relevant training |
- | 19might include requiring the person concerned to undergo relevant training | + | |
(including training on the purpose of this Contract and this Clause 2). | (including training on the purpose of this Contract and this Clause 2). | ||
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2.10 | 2.10 | ||
As well as a postal address or DX number and telephone number, you must have | As well as a postal address or DX number and telephone number, you must have | ||
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(including under Clause 7.19) when we require you to under and in accordance | (including under Clause 7.19) when we require you to under and in accordance | ||
with the terms of this Contract. | with the terms of this Contract. | ||
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Communications with the media | Communications with the media | ||
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2.11 Subject to your Client’s consent, you must promptly notify our Contract Manager | 2.11 Subject to your Client’s consent, you must promptly notify our Contract Manager | ||
of any Matter or case which is of special interest to the public or the media. | of any Matter or case which is of special interest to the public or the media. | ||
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2.12 Subject to your Client’s consent, in respect of Matters and cases, you must | 2.12 Subject to your Client’s consent, in respect of Matters and cases, you must | ||
acknowledge in any communication between you and the media that such Matter | acknowledge in any communication between you and the media that such Matter | ||
or case (where the context requires) is or was Legal Aid work. | or case (where the context requires) is or was Legal Aid work. | ||
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Third party rights | Third party rights | ||
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2.13 | 2.13 | ||
Except as stated in Clause 26.20, the parties to this Contract do not intend that | Except as stated in Clause 26.20, the parties to this Contract do not intend that |